Deposit is required upon reservation. Full Payment for Your Stay is required at CHECK-IN.
Cancellation Policy- Our policies are designed to be fair to our customers and to allow us to operate our business. Due to the seasonal nature of our business we rely on advance reservations. Once we accept your reservation, we remove the cabin from the available list turning down all other request. Many of our guests select their vacation destination months in advance. When we remove accommodations from the open listing, they choose another time or perhaps another destination. If you cancel less than 30 days from your check-in, and your cabin is not re-rented for the entire length of your reserved stay, you may be expected to pay for the time you reserved at the base rate. This will be charged to your credit card.
Outside if the busy season, reservations cancelled less than 7 days from check-in, you may be charged 50% of your reserved stay. If you have any questions, please ask prior to making your reservations. All reservation cancelled within the cancellation window will receive a deposit refund minus a $25 administrative fee.
Check-In Procedure - All guests must check in at the office upon arrival. Full payment for your stay will be due at this time. For guests arriving after 9 pm with prior approval, we'll leave the light on for you and will see you in the morning.
Check-in time is 3:00 PM. If you would like to arrive before then, please let us know and we will do our best to have your cabin ready.
Check-out time is 10:00 AM. During the non-peak season, we often can allow a late checkout of noon. Please check with us the day prior to your checkout if you would like a late check out. During the summer season we often have another guest checking into the cabin the same day and must ask that you observe the checkout time.
Check-Out Procedure- Please return you cabin key and pay off the remainder of your bill. In order to have the Cabin Ready for the next Guest we ask that you observe the checkout time. If you would like a Late Check out up to Noon please ask the day before you are scheduled to leave. Summer Season Check Outs between 10 and noon pm will be charged a $25-day use fee. After 12pm will be charged for the full day.
Smoking- We do not allow smoking in any of our units. We request that you smoke outside only. Cabin 8 and 10 have covered decks. We do allow smoking under the pavilion, at the dock and pool considering other people. We want to thank you in advance for your cooperation.
Minimum Stay - High Season (May 1st- Labor Day Weekend) bookings require a three (3) night minimum stay 30 days in advance, if you are wanting to stay only 2 days we will gladly accept your reservation with 29 days or less notice with surcharge fee. Holiday bookings require a three (3) night minimum stay.
All cabins are 2 night minimum during the off season.
Pet Policy - We are dog friendly, we realize that pets are often members of your family and welcome all well behaved non-aggressive pets. We do have the following rules pertaining to pets. Dogs must always be on leash when they are on the resort or dock. They are to be in a kennel if left in the cabin alone. Pets are not allowed on furniture when in the cabins. We cannot allow Pit Bulls, Dobermans, Rottweiler's, German Shepherds, Chow Chow, Huskies, Great Danes, Wolf Hybrids and Boxers on the resort as well as any known aggressive dog. Owners are responsible for their pets at all times. We keep a Pooper scooper on the resort for you to use to clean up after your pet. We also sell poop bags in the store.
Damages - You are responsible for leaving your accommodations in the same condition (with normal use) as it was found when you arrived. The same is true for the boat & motor. The guest booking the reservations is ultimately responsible for paying for damages should someone in his party fail to do so. This applies to any and all damages found during and after your departure. If we find any unusual damage after your departure, an itemized invoice will be sent, and your credit card will be charged. If you accidentally break something during your stay, please notify us as soon as possible.